Excellent Customer Service - Important Update Coming SOON

I purchased the "sister" product (Weather Dock) which, I discovered, did not deliver Weather Underground data for the station closest to me. Instead, the app selects only major data sources that are more reliable (such as NWS offices, airports, etc.). For those of you who live near an airport or other reliable weather reporting station, thats ok. But for those of us who live further away, the weather reports are not "local" to us. Although we have reporting stations close by (usually called PWS - personal weather stations - by Weather Underground), they are not able to be searched/used.

In my case, my communitys nearest reliable weather source is 10 miles (16 km) away and the weather data are usually quite different. My community is in a wind-protected valley; the reliable station is near a glacier where the winds often HOWL.

Tom (Customer Service) agrees that the "user" (meaning you and I) should have the option to search and select unreliable weather data stations. (We just need to be aware that a PWS isnt always reliable.) So the developers are working on an update that will allow us to do this.

In the meantime, Tom gave me a voucher to purchase this app and says to watch for the update which will correct this current issue.

Its not easy to find apps that can respond so quickly to a customers questions. This company did so. It gets four stars from me for that alone. Ill give it 5 when the PWS option is released. Thanks, Tom!

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